There are several behavioral strategies that when used correctly can decrease human error.

MILCOR CONSULTING calls the collection of these strategies

The NudgeThem Method Tools:

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CHOICE ARCHITECTURE

Make it easier for people to decide by affecting the layout, sequencing, and/or range of choices

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BEHAVIORAL MODELS & THEORIES

Use models and theories that outline the major factors in behavioral determination

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NUDGING & BEHAVIORAL DESIGN

Change people’s behavior in a foreseeable way without taking away any of their original options

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SCIENCE OF PERSUASION

Understand why people comply and how to apply those understandings to increase your compliance

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DEBIASING

Reduce the influence that cognitive biases have on people in order to increase optimal thinking

Instead of thinking outside the box...let us REMOVE THE BOX ALTOGETHER by incorporating behavioral science methods into solutions that are derived from mistakes due to human error.

How many times have you  reviewed a corrective/preventative action plan where the root cause analysis has led to ‘RETRAINING NEEDED’? Yet, once the retraining is conducted and personnel have signed off that they have understood the procedure/process, the issue continues to pops up again and again throughout the year.

Why does this happen and how can this type of poor personnel behavior be decreased?

Science continues to prove that:

 

  • Barriers tend to be one of biggest reason why people do not perform as desired.

  • That if any of the constructs within the Motivational Phase fail, the desired behavior(s) are not achieved. 

  • We value social influences as well as environmental, therefore, social proof is a powerful factor

  • Cognitive biases are often a result of your brain's attempt to simplify information processing, which leads to irrational thinking

  • There are several principles, that when used ethically, can be used to persuade others to behave in a desired manner

  • Decisions that we make are affected by the layout/sequencing/and range of choices that are available

  • Utilizing behavior science to transform behavior is not only possible, but has been repetitively scientifically proven to work.

 

Yet knowing which behavioral theory/theories and or models/methods to apply can be tedious since the field is so vast and complex. This is where MILCOR CONSULTING comes in.

Let's get started

AREAS OF EXPERTISE

MILCOR CONSULTING is currently helping and taking clients with Behavioral Compliance related issues within the following areas:

 

  • Life Sciences

  • Health Care

  • Transportation  

  • Warehousing

  • Education

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Milcor consulting
 
 

WHO IS BEHIND MILCOR CONSULTING

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Energy Kristina Hansen

PROFILE

 

As a leader, Energy is known to be/have:

  • Flexible but firm

  • Detailed but pragmatic

  • Very structured

  • Knows how to delegate, and trust others

  • Fantastic communication skills

  • Courageous change agent

  • Great listening skills

  • Very energetic and motivating

  • Great stakeholder management skills

  • Works well under high pressure environments

She is also:

 

  • Leader of Quality Assurance/Compliance teams

  • Certified Lead Auditor

  • QP at LEMAN, Greve

  • GMP and ISO knowledgeable/certified

  • RP and GDP knowledgeable/certified

  • ISO 9001, ISO 13485 certified

  • Knowledgeable in performing a behavioural root cause analysis

  • Change and Nudge implementor

She has 19+ years in current measures towards internal and external audit and inspection within Life Sciences, HealthCare, and Warehousing. She is also strong within project management, promotion of motivating education and training, dealing with stakeholders in an above satisfactory way. Tasks where she needs to enhance personnel performance by using influence and behavioural science to increase compliance is also where she shines.

 

 

OUR PROMISE

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A great experience
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Fulfilling services
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Heart in all we do
 
 

CLIENTS AND PARTNERS

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CONTACT

Energy Kristina Hansen

Founder | Organizational Behavioral Architect & Advisor | Behavioral Science Orator

Email: krs@milcorconsulting.com

Phone: +45 3150 1705

CVR-nr: 38875450

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Copenhagen, Denmark