There are several behavioral strategies that when used correctly can decrease human error.
MILCOR CONSULTING calls the collection of these strategies
The NudgeThem Method Tools:
Make it easier for people to decide by affecting the layout, sequencing, and/or range of choices
BEHAVIORAL MODELS & THEORIES
Use models and theories that outline the major factors in behavioral determination
NUDGING & BEHAVIORAL DESIGN
Change people’s behavior in a foreseeable way without taking away any of their original options
SCIENCE OF PERSUASION
Understand why people comply and how to apply those understandings to increase your compliance
Reduce the influence that cognitive biases have on people in order to increase optimal thinking
Instead of thinking outside the box...let us REMOVE THE BOX ALTOGETHER by incorporating behavioral science methods into solutions that are derived from mistakes due to human error.
How many times have you reviewed a corrective/preventative action plan where the root cause analysis has led to ‘RETRAINING NEEDED’? Yet, once the retraining is conducted and personnel have signed off that they have understood the procedure/process, the issue continues to pops up again and again throughout the year.
Why does this happen and how can this type of poor personnel behavior be decreased?
Science continues to prove that:
Barriers tend to be one of biggest reason why people do not perform as desired.
That if any of the constructs within the Motivational Phase fail, the desired behavior(s) are not achieved.
We value social influences as well as environmental, therefore, social proof is a powerful factor
Cognitive biases are often a result of your brain's attempt to simplify information processing, which leads to irrational thinking
There are several principles, that when used ethically, can be used to persuade others to behave in a desired manner
Decisions that we make are affected by the layout/sequencing/and range of choices that are available
Utilizing behavior science to transform behavior is not only possible, but has been repetitively scientifically proven to work.
Yet knowing which behavioral theory/theories and or models/methods to apply can be tedious since the field is so vast and complex. This is where MILCOR CONSULTING comes in.
AREAS OF EXPERTISE
MILCOR CONSULTING is currently helping and taking clients with Behavioral Compliance related issues within the following areas:
WHO IS BEHIND MILCOR CONSULTING
Energy Kristina Hansen
As a leader, Energy is known to be/have:
Flexible but firm
Detailed but pragmatic
Knows how to delegate, and trust others
Fantastic communication skills
Courageous change agent
Great listening skills
Very energetic and motivating
Great stakeholder management skills
Works well under high pressure environments
She is also:
Leader of Quality Assurance/Compliance teams
Certified Lead Auditor
QP at LEMAN, Greve
GMP and ISO knowledgeable/certified
RP and GDP knowledgeable/certified
ISO 9001, ISO 13485 certified
Knowledgeable in performing a behavioural root cause analysis
Change and Nudge implementor
She has 19+ years in current measures towards internal and external audit and inspection within Life Sciences, HealthCare, and Warehousing. She is also strong within project management, promotion of motivating education and training, dealing with stakeholders in an above satisfactory way. Tasks where she needs to enhance personnel performance by using influence and behavioural science to increase compliance is also where she shines.
A great experience
Heart in all we do
CLIENTS AND PARTNERS
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Energy Kristina Hansen
Founder | Organizational Behavioral Architect & Advisor | Behavioral Science Orator
Phone: +45 3150 1705
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